At Leafstar Clothing, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help with our straightforward and customer-friendly return policy.

1. Timeframe for Returns

You have 30 days from the date of purchase to return or exchange any unworn, unwashed garment purchased from Leafstar Clothing. This timeframe allows you to thoroughly inspect your purchase and ensures that you have enough time to make a decision.

2. Condition of Returned Items

To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags and labels intact. This helps us maintain the quality of our products for all our customers.

3. Proof of Purchase

Please retain your receipt or proof of purchase to facilitate the return process. This document helps us verify the original transaction details and ensures smooth processing of your return or exchange.

4. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If your return is approved, your refund will be processed and applied to the original method of payment used for the purchase. Please note that it may take some time for the refunded amount to appear in your account, depending on your payment provider.

• If your return is rejected due to the item not meeting our return criteria, we will provide you with an explanation and offer options for resolving the issue.

5. Non-returnable Items

Certain items are exempt from being returned. These include:

• Items marked as final sale or clearance items.
• Personalized or customized items, unless they arrived damaged or defective.

Please note that the above exceptions may not apply if the item is faulty or damaged upon receipt.

6. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

7. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer service team through our website or by email to inform them of your intention to return the item.
• Pack your item securely in the original packaging (if possible) and include your proof of purchase inside the package.
• Ship your return package to the address provided by our customer service team. Please ensure that the package is adequately insured and tracked, as we cannot guarantee that we will receive your returned item.

8. Exchange Policy

If you would like to exchange an item for a different size or color, please contact our customer service team to arrange for an exchange. Exchanges are subject to availability.